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PUBLIC TRANSPORTATION

Whitley County Transit

TRANSPORTATION FOR EVERY AGE!

Whitley County Transit (WCT) provides door-to-door public transport service for individuals who reside in Whitley County. We offer 12 vans, 11 of which are wheelchair accessible, Monday - Friday from 7 a.m. to 5 p.m.

Service is on a first come first serve basis and is limited to available capacity. We do not evaluate or pre-qualify riders. Clients may use this service for various transportation needs, including trips to the doctor's office or hospital, place of employment, or to local events. Transportation is also available for children attending daycare or kindergarten. Call 248-8944 ext. 1 for more information and to reserve a ride.

WCT is a service provided by the Whitley County Council on Aging with funding provided in part by Whitley County, United Way of Whitley County, Community Foundation of Whitley County, AIHS Title IIIB Funds from the Older American's Act program and charitable contributions.

Reservations

TRIP RESERVATIONS MUST BE MADE 24 to 48 HOURS IN ADVANCE
Call (260) 248-8944 ext. 1 or (800) 290-1697 between 8 a.m. and 1 p.m. for a trip the next business day or up to 30 days in advance. Trips are scheduled on a first come first serve basis. The scheduler will need the following information in order to set up your ride:

  1. Name
  2. Travel date
  3. How many people accompanying you
  4. Pick up and destination addresses
  5. Time of arrival at destination
  6. Pick-up time at destination (if applicable)
  7. Medicaid number (if applicable)

We kindly ask that passengers are ready 15 minutes before their scheduled time. To adhere to the schedule, drivers will wait only 5 minutes for a passenger before proceeding to the next stop. Please call if a van has not arrived to pick you up within 15 minutes of your scheduled appointment.

Cancellations must be reported in advance to avoid a "no-show" fee of $7.00 in town and $12.00 out of town.

Please note WCT is a shared transportation service. You may have to wait while other clients are being picked up or dropped off before arriving at your destination.

Additional Information

View the ADA and Title VI Discrimination Complaint Form.

View the Title VI LEP Plan.

View the ADA Policy on Reasonable Accommodations.

View our Rider's Guide for more information. View in Spanish.

We sincerely appreciate the opportunity to provide your transportation needs, and hope this Rider's Guide will answer questions you may have. Should you require additional information such as: the guide in another language, alternative format for the hearing or visually impaired, or if you have complaints or comments please contact us at 260-248-8944, TTY 800-743-3333 or email leslie@wccoa.biz.

Hours

WCT serves individuals of all ages and operates Monday through Friday from 7 a.m. to 5 p.m. and does not operate on the following holidays listed below.

Fares

The fares listed below are per person and based on one-way trips. Please note that senior citizens 60 and older can ride within Whitley County for a monetary donation.

  • $4 one way within 4 miles of city limits; $3 for children ages 6-12 with adult (first child is free).

  • $7 one way within Whitley County; $3 for children ages 6-12. 

  • $27 one way for trips outside Whitley County up to 30 miles.

  • Infants and children ages 5 and under ride free with an adult. Adult must provide car seat.

  • $20 round trip - Veterans out-of-county medical trips (graciously subsidized by the Community Foundation of Whitley County).

  • Seniors 60+ donation only*, service is not denied to anyone who is not able to donate. *Seniors 60+ traveling to and from employment public rates apply.

Prepaid punch cards, which provide $25.00 worth of rides for $20.00, are available at the office.

 Closed on the following Holidays: New Year’s Day, Memorial Day, July 4th, Labor Day, Thanksgiving and day after, Christmas Eve and Christmas Day.  Questions? Call (260) 248-8944 or (800) 290-1697.

Phone: (260) 248-8944

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